Nebula Platform Pty Ltd
Effective date: 1 April 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User”, “you”, or “your”) and Nebula Platform Pty Ltd (ABN 51 667 540 025) (“Nebula”, “we”, “us”, or “our”), governing your access to and use of the Nebula platform, website, APIs, and all related services (collectively, the “Platform”).
By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Platform.
To use the Platform, you must:
If you are using the Platform on behalf of a company, organisation, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity.
3.1. You must provide accurate, current, and complete information during registration and maintain the accuracy of such information.
3.2. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3. You must notify us immediately at security@nebulaplatform.com.au upon becoming aware of any unauthorised use of your account or any other breach of security.
3.4. We reserve the right to suspend or terminate any account that we reasonably believe has been compromised, is being used fraudulently, or is in violation of these Terms.
The Platform provides contract management and project governance services, including but not limited to:
5.1. The Platform utilises artificial intelligence to analyse documents, generate project structures, and automate enforcement workflows. AI-generated outputs are provided to assist your decision-making and do not constitute legal, financial, accounting, or other professional advice.
5.2. While we endeavour to ensure accuracy, AI-generated content may contain errors, omissions, or inaccuracies. You are solely responsible for reviewing and verifying all AI-generated outputs before relying upon them or taking any action based upon them.
5.3. Nebula does not warrant that AI analysis will identify every obligation, risk, clause, or term contained in your documents.
5.4. We do not use your uploaded documents or their contents to train our AI models.
6.1. The Platform anchors certain records to the Polygon blockchain by storing a cryptographic hash of the relevant data. Anchored events include, but are not limited to: agreement signatures, obligation state transitions, formal notices, payment certifications, and dispute resolutions.
6.2. You acknowledge and agree that once a record has been anchored to the blockchain, it is permanent and cannot be altered, amended, or deleted by Nebula or any third party.
6.3. Only cryptographic hashes are stored on-chain. The full content of your documents is not published to the blockchain.
7.1. “User Content” means all data, documents, text, images, communications, and other materials that you upload, submit, or transmit through the Platform.
7.2. You retain all ownership rights in your User Content. By uploading User Content, you grant Nebula a limited, non-exclusive, worldwide, royalty-free licence to process, store, analyse, display, and transmit your User Content solely as necessary to provide the Platform services to you and other authorised users on your projects.
7.3. You represent and warrant that you own or have obtained all necessary rights, licences, and consents to upload your User Content and to grant the licence described in clause 7.2.
7.4. We do not sell, rent, or otherwise commercially exploit your User Content. We do not share your uploaded documents with any party outside your designated project teams, except as required by law.
You agree not to:
We reserve the right to investigate violations of these restrictions and may, at our sole discretion, immediately suspend or terminate your access to the Platform without notice.
9.1. Access to certain features of the Platform requires a paid subscription. Applicable fees, billing frequency, and plan details are set out on our pricing page and may be updated from time to time.
9.2. All fees are exclusive of applicable taxes (including GST) unless expressly stated otherwise.
9.3. We will provide you with at least 30 days’ written notice of any material change to subscription pricing. If you do not agree to the revised pricing, you may cancel your subscription before the new pricing takes effect.
9.4. Refunds are handled in accordance with applicable Australian Consumer Law and any other mandatory consumer protection legislation in your jurisdiction.
10.1. The Platform calculates reputation scores based on verified, objective project outcomes, including delivery rate, response time, verification success rate, and dispute history.
10.2. Reputation scores are visible to other Platform users and are portable across all projects conducted on the Platform.
10.3. You acknowledge and agree that your performance on projects will be reflected in your reputation score. Nebula does not manually adjust individual reputation scores. If you believe a score reflects a Platform error, you may submit a review request to support@nebulaplatform.com.au.
11.1. The Platform, including its source code, design, features, algorithms, documentation, and all related intellectual property, is and remains the exclusive property of Nebula Platform Pty Ltd and its licensors.
11.2. These Terms do not grant you any right, title, or interest in the Platform except for the limited right to use the Platform in accordance with these Terms.
11.3. “Nebula”, the Nebula logo, and all related names, marks, and logos are trademarks of Nebula Platform Pty Ltd. You may not use these marks without our prior written consent.
12.1. To the maximum extent permitted by applicable law, the Platform is provided on an “as is” and “as available” basis, without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12.2. Nebula does not warrant that the Platform will be uninterrupted, secure, error-free, or free from viruses or other harmful components.
12.3. Nebula does not warrant the accuracy, completeness, or reliability of any AI-generated analysis, content, or output.
12.4. Nothing in these Terms is intended to exclude, restrict, or modify any consumer guarantee under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any analogous legislation in your jurisdiction that cannot be excluded, restricted, or modified by agreement.
13.1. To the maximum extent permitted by law, Nebula shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or loss of goodwill, arising out of or in connection with your use of or inability to use the Platform.
13.2. Nebula’s total aggregate liability for all claims arising out of or relating to these Terms or your use of the Platform shall not exceed the total amount of fees paid by you to Nebula in the twelve (12) months immediately preceding the event giving rise to the claim.
13.3. The Platform is a management and record-keeping tool. Nebula is not a party to your contracts and does not guarantee the performance, solvency, or conduct of any counterparty.
You agree to indemnify, defend, and hold harmless Nebula, its officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with: (a) your use of the Platform; (b) your User Content; (c) your breach of these Terms; or (d) your violation of any applicable law or regulation or the rights of any third party.
15.1. You may close your account at any time by contacting support@nebulaplatform.com.au or through the account settings in the Platform.
15.2. We may suspend or terminate your access to the Platform immediately and without prior notice if: (a) you breach any provision of these Terms; (b) we are required to do so by law; or (c) we discontinue the Platform or any material part thereof.
15.3. Upon termination, your right to use the Platform ceases immediately. We will make your data available for export for a period of thirty (30) days following termination. After this period, we may delete your data from our active systems in accordance with our Privacy Policy.
15.4. Blockchain-anchored records are permanent and will remain on-chain following termination of your account.
15.5. Clauses 7, 11, 12, 13, 14, 16, and 17 survive termination of these Terms.
16.1. These Terms are governed by and construed in accordance with the laws of the State of New South Wales, Australia, without regard to its conflict of law principles.
16.2. Before initiating any legal proceedings, both parties agree to attempt to resolve any dispute arising out of or in connection with these Terms through good-faith negotiation for a period of not less than thirty (30) days.
16.3. If a dispute cannot be resolved through negotiation, the parties submit to the exclusive jurisdiction of the courts of New South Wales, Australia.
17.1. Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Nebula with respect to the subject matter hereof and supersede all prior or contemporaneous communications, whether electronic, oral, or written.
17.2. Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
17.3. Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.4. Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.
17.5. Amendments. We may amend these Terms at any time by posting the revised Terms on the Platform. We will provide at least fourteen (14) days’ notice of material changes by email or through the Platform. Your continued use of the Platform after the effective date of the revised Terms constitutes your acceptance of the changes.
If you have any questions regarding these Terms, please contact us at:
Nebula Platform Pty Ltd
legal@nebulaplatform.com.au
For privacy-related enquiries, please refer to our Privacy Policy.