Every organisation on Nebula carries a reliability score across five areas: reliability, responsiveness, timeliness, collaboration, and documentation. New organisations start at 75, with a track record that begins empty: nothing delivered yet shows as a 0% on-time delivery and 0% response record until real work completes.
Why start at 75
A new organisation is unproven, not untrustworthy. Starting at 75 sets a fair, good-faith baseline that real events move up or down from there.
How the score moves
The score only moves on things that actually happened, never by hand. For example:
- A commitment met on time nudges responsiveness up.
- A change responded to within its deadline nudges responsiveness up.
- A defect put right within its deadline nudges reliability up.
- A missed resubmission deadline nudges responsiveness down.
- A commitment that lapses after its grace period nudges reliability down.
Each change is small, and each is backed by a proof on the record.
A trust score, not a vanity score
Because every event behind the score sits on the tamper-evident record, the organisation that owns it can reconstruct its score from the proof, without taking Nebula's word for it. That is the difference between a number a company gives itself and one it has earned.
Who can see it
Your reputation is your own record. You see it in full. Other organisations see only your tier in the marketplace, not your exact score or the detail behind it. If they want the detail, they ask, and it is released only once you approve the request.
Where to next
- Proof you can check explains the record the score is built on.
- The marketplace is where you discover other organisations by tier.